Brisbane International Airport Guide

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Planning a trip to Brisbane Airport? Our guide covers everything you need: parking options and costs, transfer services, airport lounges, Wi-Fi, storage lockers, duty-free shopping, and more.

 

About Brisbane Airport

Brisbane Airport (BNE) serves the Brisbane area alongside South East Queensland, with over 20 million passengers transiting anually. Hosting 35 airlines, the airport connects to 52 domestic & 26 international destinations, acting as a major hub for Virgin Australia & Qantas. Brisbane Airport has two passenger terminals - the Domestic & International, as well as cargo and general aviation facilities. 

Currently, Brisbane Airport is investing over 5 billion into its facilities and infrastructure within the International Terminal. While upgrades in security screening & equipment are set to be completed by the end of 2025, the complete rennovations of Brisbane Airport could take until 2035.

 

Brisbane International Airport Departures Check-in Times

All travellers flying internationally from Brisbane Airport should arrive at the airport 3 hours before their flight's departure time. We strongly recommend to digitally check-in 24 hours before your arrival time and use the self-service baggage drop. However, if this isn't possible, head to the check-in desks on Level 4 of Departures at Brisbane's International Terminal. Check-in desks & baggage drops will close 60 minutes before each flights scheduled departure time. No payments in cash will be made for checked baggage.

 

Brisbane Domestic Airport Departures Check-In Times

All travellers flying domestically from Brisbane Airport should arrive at the airport 2 hours before their flight's departure time. We strongly recommend to digitally check-in 24 hours before your arrival time and use the self-storage baggage drop. But, again, if this isn't possible head to Level 1 of Departures at Brisbane's Domestic Terminal. The check-in counters for most domestic flights open 90 minutes prior to departure. 

  • Qantas & Qantas Link check-in desks will be at the northern end of the terminal (Gates 1 - 25)
  • Jetstar & Link Airways are at the central area of the terminal (Gates 26 - 32)
  • Virgin Australia is at the southern end of the terminal (Gates 38-50)

✈️IMPORTANT: If you have arranged connecting flights between the International and the Domestic Terminals, you should give yourself two hours to clear immigration, catch the terminal transfer bus, check your bags, and then go through security screening for your next flight.

 

How Do I Transfer Between the Domestic & International Terminals?

Terminal Transfer Bus

Brisbane Airport operates a complimentary shuttle between the Dometsic & International Terminals, everyday, between 4:00 a.m. - 1:30 a.m. The service runs every 10 minutes, and takes approximiately 5 minutes to transfer. If you need a transfer outside of these hours, consider utilising the AIRPARK transfer service. 

  • International Terminal Drop-Off Location: Level 4 of the International Terminal
  • International Terminal Pick-Up Location: Level 2 of the International Terminal
  • Domestic Terminal Drop-OffPick-Up Location: Travellers should look for the orange 'Terminal Transfer' bus located outside the Domestic Terminal on the Qantas & Virgin Australia ends

 

Skygate Loop Tranfers

Skygate Loop is a complimentary tranfer bus operating 7 days a week between Skygate and both the domestic & international terminals. Skygate Loop transfers run from 6:30 a.m. - 6:00 p.m, with the first four transfers of the day available Monday - Friday only. 

Departing Skygate: 6:30 | 7:00 | 7:30 | 8:00 | 8:30 | 9:00 | 9:30 | 10:00 | 10:30 | 11:00 | 11:30 | 12:00 | 12:30 | 13:00 | 13:30 | 14:00 | 14:30 | 15:00 | 15:30 | 16:00 | 16:30 | 17:00 | 17:30 | 18:00

Travellers should meet the Skygate Loop transfer bus outside Skygate Centre, adjacent to the Beauty Stop. 

Departing the Domestic Terminal: 6:20 | 6:50 | 7:20 | 7:50 | 8:20 | 8:50 | 9:20 | 9:50 | 10:20 | 10:50 | 11:20 | 11:50 | 12:20 | 12:50 | 13:20 | 13:50 | 14:20 | 14:50 | 15:20 | 15:50 | 16:20 | 16:50 | 17:20 | 17:50  

Travellers should meet the Skygate Loop transfer bus outside the terminal, at the Qantas & Virgin Australia ends. The transfer bus is orange. 

Departing the International Terminal: 6:40 | 7:10 | 7:40 | 8:10 | 8:40 | 9:10 | 9:40 | 10:10 | 10:40 | 11:10 | 11:40 | 12:10 | 12:40 | 13:10 | 13:40 | 14:10 | 14:40 | 15:10 | 15:40 | 16:10 | 16:40 | 17:10 | 17:40

Travellers should meet the Skygate Loop outside the International Terminal, on Level 4. 

 

AIRPARK Transfer Bus 

The AIRPARK transfer bus runs between AIRPARK, AIRPARK 2, the Domestic & International Terminal, every 10 minutes between 3:30 a.m. - 1:30 a.m., and every 15 - 30 minutes outside of these times. 

  • Bus Stop at the Domestic Terminal: Outside the Domestic Terminal, at the Qantas & Virgin's ends
  • Bus Stop at the International Terminal: Outside the International Terminal, on Level 4

Travellers can expect a 5-minute shuttle ride from AIRPARK & AIRPARK 2, to the Domestic Terminal. To the International Terminal, travellers can expect a 25-minute ride. 

 

What Services & Facilities are Offered at Brisbane Airport?

You’ll find a variety of services and facilities at Brisbane Airport, from airport hotels, ATMs, baggage storage, luggage trolleys, charging stations, currency exchange, first aid, food outlets, rental car services, lost property, lounges, parent rooms, postal services, prayer rooms, telephones, shops, showers, smoking areas, vending machines, and Wi-Fi. To find out more about any of these services, please check our short summaries below:

 

Airport Hotels

If you have an early morning flight, or if you’re transiting through BNE, can stay close to the airport, by booking into one of several Brisbane Airport hotels. You’ll find the following hotels:

  • The Ibis Hotel: 6-minute walk from the Domestic Terminal
  • The Pullman Brisbane Airport: 6-minute walk from the Domestic Terminal
  • Novotel Brisbane Airport: 10 minute drive, a complimentary shuttle service is offered for transfer between the terminals and the hotel

 

ATMs

There are Automatic Teller Machines (ATMs) in both terminals, before and after security. These can be used to withdraw cash in Australian dollars. 

 

Baggage Storage

There are self-service storage solutions at the Domestic and International Terminals, as well as at the Skygate Centre. Rental storage options are available 24/7, with lockers that range in size. You should be able to store anything from a backpack to a stroller, for as long as you need to.

 

Luggage Trolleys

There are baggage trolleys available in both terminals, to help you make your way through the building with ease. Trolleys can be used free of charge in the International Terminal, but cost $4.00 at the Domestic Terminal. 

 

Charging Stations

You’ll find dedicated USB and plug-in charging stations throughout the two terminals. If you’re travelling from the Domestic Terminal, you’ll need to head to the Food Courts to charge your device, whereas if you’re at the International Terminal, you’ll find charging stations located in Arrivals and Departures.

 

Currency Exchange

There are Travelex currency exchange stores located across the International and Domestic Terminals..

 

Rental Car Services

Most major car hire brands have an office right at the airport. There are plenty of car hire options to choose from at BNE, including Avis, Budget, Europcar, Hertz, Enterprise Holdings, and Thrifty.

 

Lost Property

The lost property team at Brisbane Airport are tasked with scouring the terminals, car parks, transfer buses, to ensure that lost items are returned safely. Items that are found in Brisbane Airport managed areas will be brought to the lost property office, and can be collected from the Visitor Information desks by prior arrangement. If you left an item on the plane, you’ll need to get in touch with your airline. 

 

Lounges

Brisbane Airport has various airline lounge facilities in the Domestic and International Terminals. If a lounge stay is not included in your ticket price or frequent flyer membership level, you can make use of My Lounge or the Plaza Premium Lounge and Wellness Spa, in the International Terminal, which both offer pay-per-use services for airport passengers. 

 

Parent & Prayer Rooms

  • Parenting rooms are located throughout the Domestic and International Terminals. These rooms are equipped with baby change facilities, feeding chairs, and microwaves to heat milk and baby food. 
  • Prayer rooms are located on Level 4 of the International Terminal, down the corridor from the flight centre.

 

Showers

There are shower facilities in both the Domestic and International Terminals. Showers are free of charge, however passengers will need to bring their own towels and shower products.

  • In the Domestic Terminal, shower facilities can be found in the central Terminal area on Level 2, near Gate 36, and in the central Terminal satellite, near Gate 26
  • In the International Terminal, the showers are located on Level 2 in the Arrivals Hall, and on Level 3, after security and passport control

 

Smoking Areas

Brisbane Domestic Airport Smoking Area

Smoking is only permitted in dedicated smoking areas outside of the terminal buildings, at either end. There are no smoking areas within the Domestic Terminal. 

Brisbane International Airport Smoking Area

There is one designated smoking balcony at the International Terminal, located on Level 3 in the Departures lounge, after transiting through security and passport control. 

 

Wi-Fi

Free Wi-Fi is available across all areas of the Domestic Terminal and the International Terminal at Brisbane Airport. You’ll need to register your details in order to access the Wi-Fi services.

 

Duty-Free at Brisbane Airport

The main duty-free retailer at Brisbane Airport iss Heinemann Duty Free, which sells perfumes, liquor, tobacco, electronics, accessories, and especially, local australian products like wines, chocolate, and skincare. 

 

 

Where can I park at Brisbane Airport?

There are several car parks at Brisbane Airport, which offers both short and long term parking. For those who prefer to be within a 2 - 5 minute walk of Brisbane Airport terminals, and pay upwards of $189.00 for a week of parking, ParkShort, Park&Fly, and ParkLong will suit you. For those who would rather save a bit of money in exchange of only being a 5 minute shuttle ride away from the terminals, choose Andrew’s Airport Parking Brisbane for covered parking at only $156.25 for a week.

In addition to Andrews, car parks like AIRPARK and AIRPARK 2 are great options to consider for budget-friendly options that are a 10 - 15 minutes shuttle ride away from the terminals, charging $108.00 for a week of uncovered parking. For a full overview of the rates for Brisbane Airport car parks, see the table below: 

Overview of Brisbane Airport Parking Rates

 

Car ParkCost per WeekService & Travel Time 
Andrews Airport Parking Brisbane$156.25Shuttle: 5 minBook
AIRPARK$108.00Shuttle: 10 - 15 minBook
AIRPARK 2$108.00Shuttle: 10 - 15 minBook
AIRPARK Undercover$149.00Shuttle: 10 - 15 minBook
Park&Fly$189.00Walk: 5 minBook
ParkLong$191.00Walk: 4 - 8 minBook
ParkShort$442.00Walk: 2 - 5 minBook

The rates listed above include both drive-up and applicable online rates, which may vary. These rates can differ from those available at the time of booking. For the most accurate and up-to-date online rates for your parking duration, please visit the Brisbane Airport parking website directly.

 

 

Please note that the information above is provided for reference only, and does not constitute travel advice. For the most recent and relevant information about Brisbane Airport, you should check the official website.  Additionally, the Brisbane Airport car park rates quoted in this article were taken based on drive-up rates accurate at the time of publication in December 2024, but are subject to change without notice. Please note that it is not possible to book at any of the official Brisbane Airport car parks through Flyparks at present.

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